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Frequently Asked Questions
Answers about ordering, payment, delivery, rental, oxygen cylinder refill, repairs and returns at Peace Oxygen.
- Delivery all over Bangladesh
- Rental inside Dhaka
- Refill ৳800 per cylinder
Common questions
Order online on our website, or call or WhatsApp 01719-677350. We confirm every order by phone before delivery.
You can pay cash on delivery or by bank transfer.
Yes, for product purchases. We deliver equipment purchases all over Bangladesh by courier. Orders are usually processed within 1-2 business days and delivered within 3-7 business days after dispatch. Equipment rental and oxygen cylinder refill are available inside Dhaka only.
Inside Dhaka, delivery usually takes 12-24 hours after we confirm your order.
It depends on your location and the size of your order. The delivery fee is shown at checkout or confirmed by phone before you confirm your order. See our shipping and delivery policy.
Inside Dhaka you can rent an oxygen cylinder, oxygen concentrator (5L or 10L), CPAP or BiPAP machine, hospital bed, wheelchair, suction machine or patient monitor. Prices and rental periods are on our medical equipment rent page.
Oxygen Cylinder Refill costs ৳800 per cylinder, including motorcycle collection and delivery inside Dhaka, with no extra delivery fee. You can also bring the cylinder to our Notun Bazar shop. We refill China, Islam and Linde cylinders. See our oxygen cylinder refill service.
Yes. We repair oxygen concentrators, CPAP and BiPAP machines, hospital beds, wheelchairs and other medical equipment. The repair cost is confirmed with you before any work starts. See our repair service.
Warranty terms depend on the product and its manufacturer. See warranty support for how to ask about a claim.
A refund request must be made within 7 working days of receiving the product. The item must be unused, in its original packaging, with proof of purchase. Read the full return and refund policy.
Use the oxygen flow rate or CPAP and BiPAP pressure your doctor prescribed. For CPAP and BiPAP rental, please have your doctor’s prescription ready.
Shop No. 2, Dr Shufi Shoroni Road, 100 Feet Road, Notun Bazar, Dhaka 1212. Please call to confirm opening hours before you visit.
হ্যাঁ, পণ্য কেনার অর্ডার সারা বাংলাদেশে কুরিয়ারে পাঠানো হয়। ভাড়া ও রিফিল সার্ভিস শুধু ঢাকার ভেতরে।
প্রতি সিলিন্ডার রিফিল ৳৮০০, ঢাকার ভেতরে মোটরসাইকেল ডেলিভারিসহ। আলাদা ডেলিভারি চার্জ নেই।
Still have a question?
Call or WhatsApp 01719-677350, or email info@peaceoxygen.com.
