Delivery
Delivery Information
Equipment purchases are delivered all over Bangladesh. Rental and oxygen refill are available inside Dhaka only. Inside Dhaka, delivery usually takes 12–24 hours.
Delivery Options Overview
Peace Oxygen delivers oxygen cylinders, oxygen concentrators and other medical equipment to your home. Inside Dhaka, delivery usually takes 12-24 hours. We also deliver equipment purchases across Bangladesh (rentals and refills are Dhaka only): most orders are processed within 1-2 business days after payment is confirmed and typically arrive within 3-7 business days of dispatch, depending on your location.
Shipping costs depend on your location and the size of your order, and the exact fee is shown at checkout before you confirm. Oxygen Cylinder Refill costs ৳800 per cylinder, including motorcycle delivery inside Dhaka, with no extra delivery fee. Refills are done at our Notun Bazar shop. For the full terms, please read our Shipping & Delivery Policy.
1. Order Online or Call/WhatsApp 01719-677350
2. We Confirm Your Order and Delivery Details
3. We Dispatch Your Order to Your Address
4. Receive Your Equipment at Home
Exchange or Return of Goods
If you are not entirely satisfied with your purchase, we are here to help. A refund request must be made within 7 working days of receiving the product. The item must be unused, in the same condition you received it, in its original packaging, and you must provide proof of purchase (receipt or order confirmation).
Items marked as final sale or clearance, perishable goods, opened personal care items, and any item damaged or used beyond its original condition are not refundable.
To start a return, contact our team at 01719-677350 or info@peaceoxygen.com with your order details and the reason for your request. Once your request is approved, we will send you instructions for returning the item. Customers pay the return shipping cost unless the return is due to a defective or incorrect item.
Please read our full Refund Policy for all conditions.
FAQs
Inside Dhaka, delivery usually takes 12-24 hours. For other areas of Bangladesh, most orders are processed within 1-2 business days after payment is confirmed and typically arrive within 3-7 business days of dispatch.
Yes, for equipment purchases. We currently deliver across Bangladesh. Equipment rentals and oxygen cylinder refills are available inside Dhaka only, and refills are done at our Notun Bazar shop. We do not currently ship outside Bangladesh.
Shipping costs vary depending on your location and the size of your order. The exact fee is calculated and shown at checkout before you confirm your order.
Express delivery may be available in select areas for an additional charge, typically taking 1-3 business days. Call or WhatsApp us at 01719-677350 to check for your area.
Once your order has shipped, you will receive a confirmation email with your tracking number. You can also call or WhatsApp us at 01719-677350, or email info@peaceoxygen.com.
